Important information for all Entanet-based customers

[dennis55]

hello James, can you re-send me the new service details as my message for changing over to MurphX has gone astray..........

thanks

dennis

Originally Posted by James

Vendee I so appreciate your situation however we are changing supplier and that's that really. We can no longer provide the entanet text usenet with the new supplierand if that is a problem then I can only advise you would need to change isp. I cant do anything else as enta sent a letter stating our reseller agreement will be closing from April so we can no longer provide that service even if we want to. It would not be viable in these terms to have a few people left on enta

[James]

It's all here mate...

http://adsl24.co.uk/forum/showthread.php?t=8311

[jimwillsher]

James, is there any further news on when the next batch(es) of users will be moved across?

I manage 11 connections with you, ranging from my own house to a customer 500 miles away, and I'll need to do the various updates. As all our routers have ACL to control remote access to them, I'll need to be sure that my own router change doesn't happen the same day as my customers change.

Many thanks,



Jim

PS I can PM you the usernames of all the connections I manage, if that helps.

[Fornowagain]

Want to migrate back now Enta's going. Any idea if I migrate over how long before I'd be on the MurphX system? Better to wait a few months?

[Sparx]

Originally Posted by Fornowagain

Want to migrate back now Enta's going. Any idea if I migrate over how long before I'd be on the MurphX system? Better to wait a few months?

All new customers or people that migrate over from now will be put on the MurphX network, no one will be put back on Entanet's network.

[Chouxbun]

James - pm-ed you my details. Billing site link won't let me log in

Managed to get in at last - ignore me...

[Uther]

James,I have just had the email saying I am changing over the the 17th March,and set up my DD details.Does this mean you will not need the card details previously asked for for the first payment?

[Robbeh]

I've still now had any email sent? :<

[slimboy]

Originally Posted by Uther

James,I have just had the email saying I am changing over the the 17th March,and set up my DD details.Does this mean you will not need the card details previously asked for for the first payment?

i would like to know this to as tried deleting the card details to set up direct debit,but there is no option to do it??

thanks

steve

[Gremlinx]

I just set up my account with a MasterCard and have my switch date on the 26th Feb.

So i can just use the MasterCard each month instead of setting up a direct debit? there wont be any problems with you taking money from the Mastercard account each month?

There wasn't an option to authorise continuous payment from the MasterCard when i set up my billing account with adsl24 (like there was when i set up my entanet billing account)....so i'm hoping this aint gonna be a problem?